MyChart/Office Policy: No-Show Policy
In order to provide the best care to all our patients, it is essential for appointments that are scheduled to be attended. No-shows create challenges beyond the financial impact on our practice. When an appointment is missed, it takes an available time slot away from another patient who may need medical attention. To ensure better service for all, we have implemented the following policy:
If a patient fails to show up for their scheduled appointment, a $25 fee will be applied.
Please note that insurance companies consider this fee to be the patient’s responsibility.
Thank you for understanding the need for this new policy.