Updated Covid-19 FAQs

Frequently Asked COVID-19 Questions:

We are taking extra precautions to provide safe care, including scheduling only well care in the mornings and sick care in the afternoons with enhanced cleaning procedures in the office. We also have the ability to schedule telemedicine appointments with our providers.

What are the symptoms of COVID-19?

Unfortunately, there are no symptoms that separate COVID-19 from other common illnesses, except for loss of taste or smell.  Symptoms can range from very mild (mimicking a common cold) to more severe (difficulty breathing, needing hospital care).  Children are more likely to have mild symptoms.

The CDC separates symptoms into “Major” (more likely to be COVID-19) and “Minor” (less likely to be COVID-19).

Major symptoms include:

  • Feeling feverish or having chills
  • Temperature of 100.4 F (38 C) or higher
  • Loss of taste or smell
  • Cough
  • Difficulty breathing

Minor symptoms include:

  • Sore throat
  • Runny nose
  • Congestion
  • Headache
  • Fatigue
  • Nausea or vomiting
  • Diarrhea

My child is sick, what should I do?

If your child or family has a known exposure to someone sick with COVID-19, or your child is experiencing loss of taste or smell, please stay at home and call our office.

If your child does not have any known exposures or loss of taste or smell, but has any symptoms listed above, please do not send them to school or daycare, and keep them isolated at home.  In general, if your child has major symptoms (see above) that self resolve within 24 hours, or minor symptoms (see above) that self resolve within 48 hours, they may not need a COVID-19 test before returning to school or daycare.  Please call our office at (303) 779-5437 if you think your child may fit this criteria.

If your child has symptoms that last for more than 48 hours, they likely will need a COVID-19 test before returning to school or daycare. Please call our office and we can help get a test set up for you.

My child was exposed to COVID-19, what should I do?

A person is considered “exposed” if they have been in close contact (within 6 feet) for more than 15 minutes with someone who has tested positive, even if they were wearing a mask. This might include contact within a classroom, sports team, or playdate setting.  If your child is unvaccinated, and has been exposed, he or she needs to quarantine at home.  Please call our office at (303) 779-5437 for more guidance on quarantine and testing.

Who needs to be tested for COVID-19?

Testing is generally recommended for anyone who is symptomatic (see “My child is sick” section above).  Tests are most accurate 2-4 days after symptom onset.

Is there any special treatment for COVID-19?

Although some people with COVID-19 can become very sick and require hospitalization, most individuals recover by resting, drinking plenty of liquids, and taking pain and fever-reducing medications. COVID-19 is a viral illness so antibiotics will not treat the infection. It is crucial to stay at home and avoid being around others.

My child has been diagnosed with COVID-19. What should I look out for?

For many children, COVID-19 is a mild illness, and does not necessarily need medical attention.  However, sometimes symptoms may become more severe.  If your child has any of the following, please give our office a call at (303) 779-5437, as we may recommend they be evaluated in the office or Emergency Department:

  • Concerns about your child’s breathing – breathing seems harder or faster, wheezing noises, or struggling to breathe
  • Cough sounds croupy or barky
  • If your child has asthma and is not responding to breathing treatments.
  • Signs of dehydration – not having at least 3 urines per 24 hours, or unable to take liquids by mouth.
  • Fever higher than 100.4 that lasts for more than 3 days

What can I do to keep my family and community safe?

We recommend that everyone follow guidelines put out by the state health department (CDPHE) and the CDC.  Most guidelines are by county.  You can check your county’s specific level and restrictions here:

View Colorado’s Restrictions

Click on “show guidelines and restrictions” to see a breakdown of what is recommended in your county.

What about the COVID-19 Vaccine?

We are excited about the development of several promising COVID-19 vaccines! At this time, the vaccine is only approved for people ages 12 and up, so many of our youngest patients will not be able to receive the vaccine.  We hope this will change as more research is done.  If you have questions about when you might be eligible to receive a vaccine, please check out the CDPHE website at https://covid19.colorado.gov/for-coloradans/vaccine/vaccine-for-coloradans


Telemedicine is here!

We have exciting news! Telemedicine is now up and running at the office! Call (303) 779-5437 to schedule a telemedicine appointment today!

About Telemedicine

During this time of social distancing it is still very important for infants, children and teenagers to have access to regular medical care and vaccinations.  We will continue to provide this essential service to our community.  We are taking ongoing extra precautions to provide safe care, including scheduling only well care in the mornings and sick care in the afternoons in the office, and enhanced cleaning protocols.  

We now also have the ability to schedule telemedicine appointments with our providers.  When you call to schedule an appointment, our front desk or triage nurses will discuss your concerns and determine if the visit needs to be seen in the office, or if a telemedicine/video appointment would be an option.  Our staff will then walk you through the telemedicine process.  These visits are billed through your insurance just like a regular in-office visit.  Please call the office with any questions or concerns. 

We are here to care for your family as always!


Update from our Behavioral Health Team

From our behavioral health team at Pediatrics 5280:

We hope you are managing to stay calm during this unprecedented time. We are wanting to implement some precautions to keep the children and families with whom we work, and our team members, safe. Here are a few updates regarding behavioral health appointments with Dr. Vona or Sarah Sutherland to make sure we are keeping everyone safe and comfortable during this time.

1.    Your behavioral health provider will contact you prior to your appointment to determine the best way to deliver services in the safest and most comfortable way for you (e.g. in person, phone, telehealth, or alternative location).

2.    If you or someone in your household has had a cough or fever in the last 48 hours or if you have been around someone who has had a cough or fever in the last 48 hours, we are asking that you cancel your in-office appointment with Dr. Vona or Sarah Sutherland and telehealth appointment will be offered.

3.    When you arrive for your appointment with Dr. Vona or Sarah Sutherland at Pediatrics 5280, you will be entering a side door on the south side of the building. We are asking that families wait in their car rather than in the waiting room during patient appointments (unless it is a family session). Your clinician will give you specific information when they contact you prior to your appointment.

4.    Payment options and any needed paperwork will be discussed at the beginning of the session by your provider.

5.    We ask that you use the hand sanitizer that will be available before you enter the office.

6.    We will be cleaning our therapy materials and offices with disinfectant after each therapy appointment.

If you have any questions or concerns, please do not hesitate to call our behavioral health team leader, Dr. Natalie Vona, at 720-971-9774

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It sounds like the beginning of a nightmare, but it’s very common! The most important part is understanding what you need to know to get through the next few weeks.

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2 1/2 Year Old Check-Ups

Bright Futures and the American Academy of Pediatrics are now recommending a 2 1/2 year old well child visit.  Many parents have asked about this recently, so we are beginning to offer them in the office.  Since it is a fairly new recommendation, we are asking parents to contact their insurance company and confirm that it will be covered under your plan prior to scheduling.  Please talk to your primary care provider if you have questions.