We have been receiving more calls and MyChart messages with questions about measles. Please see this helpful article on what parents should know about measles from the American Academy of Pediatrics. And please make sure your child’s measles vaccine is up to date!
https://www.healthychildren.org/English/health-issues/vaccine-preventable-diseases/Pages/Measles.aspx

MyChart/Office Policy: No-Show Policy

In order to provide the best care to all our patients, it is essential for appointments that are scheduled to be attended. No-shows create challenges beyond the financial impact on our practice. When an appointment is missed, it takes an available time slot away from another patient who may need medical attention. To ensure better service for all, we have implemented the following policy:

If a patient fails to show up for their scheduled appointment, a $25 fee will be applied.
Please note that insurance companies consider this fee to be the patient’s responsibility.

Thank you for understanding the need for this new policy.

We are excited to announce that you now can schedule many of your child’s sick visits and medication follow-ups on MyChart using a desktop computer or on the MyChart Mobile App. This will allow you to schedule sick visits up to one day in advance without calling our office.

Appointments that can be scheduled online include cold/ flu like symptoms, pink eye, strep, fever, vomiting, pain/injury, new or worsening symptoms, warts and metal health consults.

Some appointments such as concussions/head injury, chronic concerns, breathing concerns, or immediate mental health concerns will still require you call the office to ensure your child is safe to wait for an appointment or if more immediate action needs to be taken.

You will see a new option under your “schedule an appointment” tab that is for the same day sick appointments.

As always, please call the office if you have any questions!

Thanks,

Pediatrics 5280

December 12th is Dr. Middlemist’s last day in the office. Congratulations on your retirement Dr. Middlemist. We wish you the very best and thank you for all you have done for your patients and the office!! You will be missed!

Our offices are closed today, 11/28/24 for the Thanksgiving holiday. We will re-open tomorrow for normal business hours. Thanks!

We are launching a new Zoom phone system in the office today, please bear with us as we make the transition-thanks!

Winter is coming, and that means so is RSV (Respiratory Syncytial Virus). Read below to learn more about RSV, and the new tools we have to protect children at highest risk from the virus, young infants.

https://www.healthychildren.org/English/health-issues/conditions/chest-lungs/Pages/rsv-when-its-more-than-just-a-cold.aspx?_gl=1*ogp7xm*_ga*NzU4Njk5NDQ2LjE1NDA5MTQ0MDc.*_ga_FD9D3XZVQQ*MTczMTUyODU4OC43MjguMS4xNzMxNTI4OTY0LjAuMC4w

Due to current forecast for ongoing snow through the rest of the day, on 11/08/24 our Castle Rock office will be closing at lunch, and the Centennial office will be closing at 2PM today. Thanks and stay warm!

*If you do not have United Healthcare, Golden Rule, UMR, or any other insurance using a United Healthcare network, please disregard. If you do have one of the above insurance plans, please read the following message.

Hello Families,

As some of you know, United Healthcare recently sent out information about Pediatrics 5280 being out of network. We have been working with United Healthcare and want to assure you this was a mistake, and we are still very much in network with United Healthcare and will continue to care for your children at our offices. Please disregard the phone calls and/or mail correspondence stating that we are out of network. United Healthcare should be sending out new communication explaining the error.

If you receive new insurance cards with a different primary care provider than one of our providers, please call the member services number on the back of your card and have them correct it back to your previous provider at our office.

We apologize for the inconvenience and want to assure you that everything has been corrected and we look forward to seeing you at your next visit.

If you have further questions, please call our billing department at 303-779-5467 option 5.

Sincerely,

Pediatrics 5280

An annual wellness/physical exam appointment is recommended for all children over the age of 3. If your child has not been seen in the office for over a year, please call and schedule their annual exam today. Up to date annual wellness exams are required to complete camp, school and sports forms, prescribe routine/chronic medications and are important to health maintenance. Call the office today at 303 779 5437 with any questions or to schedule an appointment!